In this section

Appeal process

  1. You can appeal against a decision you have received. If you do this, you will be known as 'the appellant'.
  2. The office that made the decision sends a copy of the reasons for their decision to you, to any other people involved in the appeal and to us.
  3. On receipt of the papers we will send you an information pack. This pack will include a prepaid reply envelope, and consist of:
    • A letter acknowledging receipt of your appeal
    • An information leaflet
  4. You fill in the pre-hearing enquiry form and return to us.
  5. We arrange a time and place to hear the appeal and send this information to you and other people involved in the appeal.
  6. A tribunal hears the appeal and makes a decision.
  7. The tribunal sends copies of its decision, together with notes about it, to you and the other people involved in the appeal.