In this section

Appeal process

  1. You can appeal against a decision you have received. If you do this, you will be known as 'the appellant'.
  2. The office that made the decision sends a copy of the reasons for their decision to you and to any other people involved in the appeal. They will also send you a form called the 'pre-hearing enquiry form' to fill in.
  3. The office that made the decision also sends us a copy of the reasons for the decision. We record the appeal on our computer system.
  4. You fill in the pre-hearing enquiry form and send it to us.
  5. We arrange a time and place to hear the appeal and send this information to you and other people involved in the appeal.
  6. A tribunal hears the appeal and makes a decision.
  7. The tribunal sends copies of its decision, together with notes about it, to you and the other people involved in the appeal.